Check that you can transfer
Open the order in your Ticketmaster account and look for the transfer option. The event organizer decides whether tickets can be transferred, so some events allow it and some do not. If you cannot transfer, you cannot deliver to a StubHub buyer.
List and deliver
- On StubHub, start a listing for your event and enter your seats.
- Choose mobile transfer as the ticket type.
- Set your price. At 10%, $100 pays you $90.
- When the tickets sell, open the sale email from StubHub for the buyer details.
- In your Ticketmaster account, transfer the sold tickets to the buyer.
- Confirm the transfer on StubHub.
StubHub or Ticketmaster resale?
If Ticketmaster resale is open for your event, compare first. Ticketmaster shows its fee on the listing screen; StubHub's is 10%. On a Face Value Exchange event Ticketmaster charges no resale fee. The calculator puts both side by side, and our Ticketmaster fee page shows how to read its rate.
Do not list the same seats on both. Remove one listing as soon as the other sells.
Questions sellers ask
Can you sell Ticketmaster tickets on StubHub?
Yes, when Ticketmaster lets you transfer them. List as a mobile transfer on StubHub and send the tickets from Ticketmaster after the sale.
When does StubHub pay for Ticketmaster tickets?
The same as any StubHub sale: 5 to 8 business days after the event.
Compare Ticketmaster and StubHub prices for your section on Ticker.
Sources
- StubHub sell page (stubhub.com)
- StubHub newsroom, Understanding ticket fees (newsroom.stubhub.com)
- StubHub help center, selling fees (support.stubhub.com)
- Ticketmaster help, How do I sell tickets? (help.ticketmaster.com)
- Ticketmaster help, How are ticket prices and fees determined? (help.ticketmaster.com)
- Ticketmaster help, How and when do I get paid? (help.ticketmaster.com)