What Face Value Exchange means for your payout

Face value is the base price of a ticket before fees, set by the event organizer. On a Face Value Exchange event you can list up to that price, and Ticketmaster charges no resale fee, so you keep what the buyer pays for the ticket itself. A ticket with a $100 face value pays you $100. The same ticket sold at $100 on StubHub pays $90.

You cannot list above face value on these events. If you paid more than face value, through fees at checkout for example, you get back the face value, not what you paid.

How to list on Face Value Exchange

The steps match any Ticketmaster resale listing. Ticketmaster applies the cap for you.

  1. Sign in to your Ticketmaster account and open the order under My Tickets.
  2. Select Sell. Ticketmaster checks whether your order can be resold.
  3. Pick the tickets you want to sell and continue.
  4. Choose your price and add a payout method: a debit card or a verified bank account.
  5. Review the listing, including what you will receive, and post it.

When Face Value Exchange is the better route

If the artist caps resale, Ticketmaster's exchange is the official route, and it is free to you. If you can transfer the tickets and other marketplaces allow the event, compare: at $100, Face Value Exchange pays $100, StubHub $90 and TickPick $85.

Questions sellers ask

What does face value mean on Ticketmaster?

The base price of a ticket before fees. The event organizer sets it.

Does Ticketmaster charge fees on Face Value Exchange?

Not to sellers. Ticketmaster says it does not charge any resale fees on these tickets.

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